Privacy Policy
Health Point Dr. Klein AG, Niederteufen
Effective date: February 1, 2024
Privacy Policy
At Health Point Dr. Klein AG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice describes our practices regarding the collection, use, and disclosure of your personal information when you visit our practice, communicate with us, or interact with our website. Please take a moment to read this notice and understand how we handle your information.
1. Information We Collect
We may collect various types of personal data, including but not limited to:
- Contact information (e.g., name, address, phone number, email address)
- Medical History and Health Information
- Insurance Information
- Payment and Billing Information
- Records of your interactions with our practice (e.g., appointments, communications)
- Information we collect through our website and electronic
- Collect patient data (e.g., IP address, cookies)
2. How we use your information
How we use your information
We use your personal data for the following purposes:
- Provision of medical care and treatment
- Management of appointments and patient records
- Processing of insurance claims and settlements
- Sending appointment reminders and important health information
- Improving our medical services
- Compliance with legal and regulatory obligations
- Providing general information about our practice and our services on our website
- Accurate presentation and optimization of our website's content
- Ensuring the functionality of our IT infrastructure
3. Use of Our Website
When you use our website, we collect a range of general data and information. This general data and information is stored in the server’s log files. The following data may be collected:
- the types and versions of browsers used
- the operating system used by the accessing system
- the website from which a visiting system accesses our website (known as the referrer)
- the subpages accessed on our website via the accessing system
- the date and time of access to the website
- an Internet Protocol (IP) address
- the Internet service provider of the accessing system
- other similar data and information used for security purposes in the event of attacks on our IT infrastructure
4. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to analyze and improve the user experience. Cookies contain a so-called cookie ID, a unique identifier that allows websites and servers to associate a specific web browser with a particular user. A specific web browser can be recognized and identified using this unique cookie ID. You can manage your cookie settings through your browser settings.
Such information regarding the use of this website (including your IP address) may, for example, be transmitted to servers located abroad and stored there in the case of Google Analytics. By using our website, you consent to the transfer of this data.
5. Communication options
Our medical practice’s website contains information that enables you to contact us quickly via electronic means and to communicate directly with us, including a general email address. If you contact us using the communication options provided on our website, your contact information and the content of your message will be used solely to process and respond to your inquiry.
Please note: The confidentiality of your data cannot be guaranteed. Therefore, you should not send any confidential information (such as medical concerns, etc.) when contacting us in this manner.
6. Consent and Disclaimer
By using this website, you consent to the processing of your personal data in accordance with this Privacy Policy. Our medical practice generally offers its services only in Switzerland and is intended solely for individuals residing in Switzerland. The medical practice disclaims all liability for the use of this website.
7. Disclosure of Information
We may share your personal information with the following parties:
- Healthcare professionals within our practice for treatment purposes
- Specialists in the event of a referral
- Diagnostic Laboratories
- Insurance providers that handle claims
- Regulatory and judicial authorities, to the extent required by law
- Service providers who assist us in running our practice (e.g., IT support, billing services)
- Third-party partners, with your express consent
8. Your Rights
As a patient, you have certain rights regarding your personal information:
- Access: You have the right to view your medical records and request a copy.
- Correction: You may request the correction of inaccurate or incomplete information.
- Deletion: Under certain circumstances, you may request that your data be deleted.
- Objection: You have the right to object to the processing of your data for specific purposes
- Data portability: You can request a copy of your data in a structured, digital format.
- Withdrawal of consent: If we rely on your consent to process your data, you may withdraw it at any time.
- Insurance providers that handle claims
- Regulatory and judicial authorities, to the extent required by law
- Service providers who assist us in running our practice (e.g., IT support, billing services)
- Third-party partners, with your express consent
9. Safety Measures
We take data security seriously and implement appropriate security measures to protect your data from unauthorized access or disclosure.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website.
11. Contact Information
If you have any questions, concerns, or requests regarding your privacy, please contact our Data Protection Officer:
Dr. Heidelinde Klein, Rütihofstrasse 1, CH-9052 Niederteufen, info@healthpointag.ch
We are committed to ensuring the protection and security of your personal data. Thank you for entrusting your healthcare to Health Point Dr. Klein AG.
Health Point Dr. Klein, Inc.